What is your shipping policy?

Shipments Within The Continental United States (aka. "Lower 48")

  • On orders over $89, we offer FREE shipping and handling; For orders less than $89, we offer a flat rate of $6.97.
  • All items are carefully packed and shipped by our fulfillment partner in Fairfield, Ohio, or from our office in Scottsdale, AZ, and shipped via USPS Priority Mail. Therefore, all packages typically reach their destination within 1 - 3 business days. (See delivery map below.)
  • Orders received BEFORE 3pm PST on non-holiday weekdays will be shipped out the same day. Orders received after that time will be shippped out the following business day.
  • All shipments receive a tracking number, which is automatically emailed to you when your shipment leaves the fulfillment center.
  • If you prefer overnight shipping via USPS Priority Mail Express, you are responsible for the full shipping charge. You will be given the expedited shipping option during checkout, and if you call to order.
  • jigsaw-shipment-times.png

     

Shipments To Alaska, Hawaii; Puerto Rico, Virgin Islands; APO/FPOs

  • Shipping costs vary according to weight and destination.
  • Prices are quoted from United States Postal Service (USPS) for Priority Mail & Priority Mail Express.
  • All shipments receive a tracking number, which is automatically emailed to you when your shipment leaves the fulfillment center.
  • We do not offer free shipping or flat rate shipping to these destinations.

All Other International Shipments

  • Shipping costs vary according to weight and destination.
  • Prices are quoted from United States Postal Service (USPS) for Priority Mail International (faster, but more expensive) & First-Class Package International Service (slower, but less expensive; however package cannot weigh more than 4 pounds). Some countries will not accept First-Class, so Priority Mail International is recommended.
  • All shipments receive a tracking number, which is automatically emailed to you when your shipment leaves the fulfillment center.
  • We do not offer free shipping or flat rate shipping to these destinations.
  • PLEASE NOTE: CUSTOMS FEES (when it arrives in your Country) MAY APPLY. These prices are not included in our shipping fee. YOU ARE RESPONSBIBLE FOR THESE FEES. 

Phoenix Metro Customers

If you live in the Phoenix Arizona metro area, during checkout, you will be given the option to pick up your order from our office in Scottsdale. If you select this option, no shipping or handling fees will be collected. Our office is located on 15863 N. Greenway-Hayden Loop, Ste 120, Scottsdale, AZ, 85260 (map).

Other Shipping Details

×
×